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Shipping
your item will be processed and shipped out within 1-3 business days after payment. "delivery confirmation" will be emailed once the item has been shipped out. since now on remotes will be sent flat mail and lamps will be sent with regular mail, flat mail have no tracking number while regular mail have. Please contact us if you have not received "delivery confirmation" after 3 business days.

For international shipments, we cannot guarantee the accuracy of the delivery time as each country has its own custom clearance requirements. Please contact your local custom broker for additional information/requirements. Customer is responsible for additional custom fees, brokerage fees, duties and/or taxes. These fees are not included and may be collected at the time of delivery. These fees are non-refundable.

We ship worldwide. Standard Free Shipping Way is Chinapost and SingaporePost. we delivery it according to our experience, to ensure you get the item in shortest time, following is the Estimated Delivery Time.

by Chinapost/HongHongHost/SingaporePost, it is about 17-22 business days to USA, UK, Australia, France, Germany, Spain,Turkey,israel; 22-30 business days to Russia, Canada, Newland, Mexico.; 50-60 or more business days to Brazil, Argentina and other Sount America Countries, please make sure you can accept this delivery time.

by DHL is 3-6 days for most foreign countries, FEDEX is 5-9 days for most foreign and by UPS is 4-6 days for most foreign countries. And DHL/FEDEX/UPS need more additional shipping fee.

All shipping and handling fees are non-refundable.

Warranty
1: 90 days for DMD chips and Lcd panel, olor wheel since the date of arrival; 120 days for others since the date of arrival;

2; all of our items have warranty, excluding the human damages and damages caused by the failure or malfunction of the projector

3:if you get the items with damage, please send back to us to get a replacement in 7 days.

Returens and exchanges
1. The product will be carefully checked by us before shipping. we are pleased to offer our buyers Satisfaction Guarantee or Your Money Back warranty.

2. Customers may request for an exchange or refund less than shipping & handling within 30 days of receipt.

3. Product must be returned in its original packaging.

4. Buyers are responsible for paying the shipping and handling charges for exchange.

Returns and exchanges
1. The product will be carefully checked by us before shipping. we
are pleased to offer our buyers Satisfaction Guarantee or Your Money Back warranty.

2. Customers may request for an exchange or refund less than shipping handling within 30 days of receipt.

3. Product must be returned in its original packaging.

4. Buyers are responsible for paying the shipping and handling charges for exchange.

--------------Last Updated 11th Mar 2015
Last Updated: 14 Nov 2017 19:13:44 PST home  |  about  |  terms  |  contact
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